Responsible Gaming

Gaming Should Be Entertainment, Not Income

At Richard Casino Australia, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money or solve financial problems. If you find yourself relying on gambling as income or a solution to money troubles, please seek help immediately.

Play responsibly, within your means, and always set limits on what you can afford to lose.

Age Verification

Online gambling in Australia is only available to individuals who are 18 years of age or older. We are committed to preventing underage gambling and verifying the age of all players before they can access our services.

If you are under the legal gambling age, please do not attempt to register or play. It is illegal and harmful to your wellbeing.

Warning Signs of Problem Gambling

Do you recognise any of these warning signs in your gambling behaviour?

• Chasing Losses: Continuing to gamble to recover money you've lost
• Hiding Gambling Activity: Concealing the extent of your gambling from family or friends
• Gambling with Money You Can't Afford to Lose: Using rent, bill, or grocery money to gamble
• Increasing Stakes: Needing to bet larger amounts to get the same excitement
• Preoccupation with Gambling: Constantly thinking about gambling or planning the next session
• Loss of Control: Unable to stop or reduce gambling despite wanting to
• Relationship or Work Problems: Gambling is affecting your relationships, job, or studies
• Borrowing Money to Gamble: Taking loans or going into debt to fund gambling
• Mood Changes: Feeling irritable, anxious, or depressed when not gambling
• Withdrawal Symptoms: Experiencing restlessness when trying to cut back

If you recognise any of these signs, help is available and recovery is possible.

Self-Help Tools & Responsible Gaming Features

We provide several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you're willing to lose in a session or over time
• Reality Checks: Receive reminders during play sessions to help you stay aware of time and money spent
• Session Time Limits: Set automatic timeouts to restrict how long you can play in one session
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gaming services
• Account Closure: Permanently close your account if you wish to stop gambling

We encourage all players to use these tools proactively. Your safety and wellbeing are our priority.

Support Organisations & Resources

If you're struggling with problem gambling, professional help is available. Please reach out to one of these trusted organisations:

Australia

• Gambling Help Online – Free, confidential support for Australian residents
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call)

United Kingdom

• GamCare – Support and counselling for problem gambling
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council – Resources and support for Canadian players
  www.responsiblegambling.org

United States

• National Council on Problem Gambling – Helpline and resources
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
  Telephone Counselling: 0800-1372700 (free, confidential)

All of these organisations offer free, confidential support. There is no shame in seeking help—taking action is a sign of strength.

If You Need Help, Reach Out Today

Problem gambling is a recognised health issue, and recovery is possible with the right support. If you or someone you know is struggling with gambling:

• Contact Gambling Help Online: 1800 858 858 (Australia)
• Visit the websites listed above for counselling, resources, and support groups
• Talk to a trusted friend or family member about what you're experiencing
• Use our self-exclusion tools to take a break from gaming

You are not alone. Help is available. Please reach out.